Arrival guide · Cancún International Airport

Meet your transfer
at Cancun Airport.

Use our T2, T3 and T4 arrival guides to prepare for your Cancun Airport (CUN) pickup. Your exact meeting point is confirmed in your booking’s WhatsApp conversation.

Your arrival, step by step

From baggage claim to your driver

Message us after landing. Once you have your luggage and have completed arrival formalities, let us know so we can coordinate the driver's entry.

  1. Land and message us

    Use your booking's WhatsApp conversation to share your flight number and arrival terminal.

  2. Collect your luggage

    Complete immigration and customs when applicable. Finish your arrival formalities first.

  3. Confirm you are ready

    Tell us you have your luggage and have completed arrival formalities. We then coordinate the driver's entry.

  4. Look for your name

    Follow the meeting instructions sent through WhatsApp. Find the sign with your name and verify your booking before boarding.

Pickup process overview. This is not an airport map and does not show distances or walking routes.

Stay at your terminal. If you cannot find your driver, message us in the same conversation. Do not change terminals on your own.

CanaDian Transfers arrival guides

T2, T3 and T4 arrival guides

Choose T2, T3 or T4 to see the arrival checkpoints before meeting your transfer. Keep your booking’s WhatsApp conversation handy.

Showing the Terminal 2 arrival guide.

Terminal 2

CanaDian Transfers arrival sketch — for orientation, not to scale
CanaDian Transfers orientation sketch for arrival at Terminal 2

What to recognize on arrival

Distinguish domestic from international arrivals; the formalities and route depend on your flight.

  1. Identify your arrival flow

    Follow the domestic or international arrival signs that apply to your flight.

  2. Follow your arrival process

    For domestic arrivals, collect your luggage and continue toward the exit. For international arrivals, the reference order is immigration, luggage and customs.

  3. Check the transport signs

    Continue according to terminal signs and the instructions in your booking conversation.

  4. Confirm you are ready

    Message us through WhatsApp to coordinate the meeting and verify your name before boarding.

Original CanaDian Transfers orientation sketch, not to scale. Your exact meeting point is confirmed through WhatsApp for your arrival. Follow airport signs and the instructions in your booking conversation.

Terminal 3

CanaDian Transfers arrival sketch — for orientation, not to scale
CanaDian Transfers orientation sketch for arrival at Terminal 3

What to recognize on arrival

This sketch shows an international arrival. After completing arrival formalities, use the signs for tour operators and hotel shuttles as a reference.

  1. Collect your luggage

    Complete the arrival formalities that apply to your flight.

  2. Find the operator signs

    Look for the signs for tour operators and hotel shuttles.

  3. Tell us you are ready

    Stay in your booking’s WhatsApp conversation for the meeting instructions.

  4. Verify before boarding

    Confirm your name and booking with the driver.

Original CanaDian Transfers orientation sketch, not to scale. Your exact meeting point is confirmed through WhatsApp for your arrival. Follow airport signs and the instructions in your booking conversation.

Terminal 4

CanaDian Transfers arrival sketch — for orientation, not to scale
CanaDian Transfers orientation sketch for arrival at Terminal 4

What to recognize on arrival

This sketch shows an international arrival and distinguishes the operator exit from the family-and-friends exit. For a domestic flight, confirm the instructions in your booking.

  1. Complete your arrival

    Collect your luggage and complete the required formalities.

  2. Distinguish the exits

    The operator exit and the family-and-friends exit serve different purposes.

  3. Follow your booking instructions

    Confirm the route for your pickup through WhatsApp before continuing.

  4. Confirm the meeting

    Verify your name and booking before boarding your transfer.

Original CanaDian Transfers orientation sketch, not to scale. Your exact meeting point is confirmed through WhatsApp for your arrival. Follow airport signs and the instructions in your booking conversation.

Airline references

Check your terminal

This selection contains examples published by the airlines. It is not a complete directory or live flight information: always confirm the terminal for your flight.

6 airline references across 3 terminals.

Terminal 3

  • American AirlinesAirline reference

American Airlines lists its ticket counters in T3. Confirm your flight's arrival terminal separately.

View Terminal 3 guide

Terminal 4

  • WestJetAirline reference
  • Air TransatAirline reference
  • JetBlueAirline reference
  • Southwest AirlinesAirline reference

These airlines publish T4 for Cancún.

Your pickup point is confirmed through WhatsApp for your arrival.

View Terminal 4 guide
If your flight shows Terminal 1

Share this with CanaDian Transfers before moving. We will confirm your pickup instructions with you.

Airline references checked on October 29, 2026. Confirm the terminal assigned to your own flight.

Arrival questions

Questions about your airport pickup

Where is my pickup meeting point at Cancun Airport?

Your exact meeting point is confirmed through WhatsApp for your arrival. The CanaDian Transfers sketch helps you recognize the arrival checkpoints; airport signs and the instructions in your booking take priority. See the waiting times and terminal parking charges.

What if my flight or terminal changes?

Tell us in your booking's WhatsApp conversation. Share your updated flight number and terminal before moving.

Plan your airport arrival and return.

Quote your private transfer between Cancun Airport and your accommodation, with both journeys in one reservation.

Get a round-trip quote